UPS Access Point

Easy drop-off and pick-up of pre-packaged and pre-labeled shipments.
No pay-at-counter shipping services available.

Drop-off FAQs
- UPS packages get picked up between 3-5pm (monday to friday excluding holidays).
- Golden rule: ONE label/tracking number = ONE package! Solution: put all items in one box or contact the original vendor for another label with a different tracking number.

Pick-up FAQs
- Only "Recipient" (name on package) can pick-up. NO EXCEPTIONS as per UPS regulations. If Recipient is unavailable, he/she can request package to be re-delivered.
- 2 pieces of valid, government-issued IDs must be physically presented when picking up package.

All UPS packages must have a UPS Label and taped onto package.

COMMERCIAL INVOICE FORMS for International and USA destinations

Any packages directed OUTSIDE Canada must have a COMMERCIAL INVOICE FORM ATTACHED ONTO THE PACKAGE or "EDI" written at the bottom right corner of shipping label. Otherwise, it might not get sent due to incomplete packaging/labeling.

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Confirmation of drop-off

UPS drop-offs can receive confirmation via SMS or email.
Purolator drop-offs can only view online status updates by going to Purolator.com with "Purolator PIN CODE" at bottom of shipping label.

UPS Access Point

All UPS packages must have a UPS Label and taped onto package.

COMMERCIAL INVOICE FORMS for International and USA destinations

Confirmation of drop-off

OUVERT: LUN-VEN 7H-22H SAM/DIM 8H-22H 365 JOURS PAR AN

OUVERT:
LUN-VEN 7H-22H
SAM/DIM 8H-22H
365 JOURS PAR AN